Shipping & returns
Free UK tracked delivery on orders £25 & over
All UK orders over £25 are shipped with Royal Mail Tracked 48 delivery.
Letterbox friendly delivery
All orders of 1 or 2 x 350g bags of coffee will be despatched in a letterbox friendly parcel. This is based this on average height of the mailbox in the UK being 40mm.
Next day despatch (order before 23.59)
Order before 23.59 and get your coffee roasted and despatched the next day (excluding weekends). Any orders after midnight will be despatched the next day. Any orders placed after 23.59 on Thursday, will be despatched on Monday.
Returns policy
We will accept returns of any equipment or faulty goods. Equipment or merchandise must be returned unused in its original packaging. Returns must be made within 14 days of purchase. Non-faulty goods must be returned at your own cost and you must provide evidence of having returned the item. We will organise for faulty goods to be collected from you; we will use our own courier and you will be required to be available for a nominated collection.